Benchmarks Privacy Policy
Last updated: November 10, 2026
Benchmarks ("the App") is provided by Belview Labs LLC ("we", "us"). This policy explains what information the App collects, why, who can see it, and how to delete it.
The short version: we collect what you give us (your account, ratings and photos) and a simple log of how the App is used, so we can run and improve it. We don't sell your information, we don't show ads, and we don't use outside tracking or advertising companies. You can delete your account and your posts from inside the App at any time.
1. Information you give us
| What | Why | Who can see it |
|---|---|---|
| Email address and password | To create and secure your account. Your password is stored scrambled (hashed); we can't read it. | Only you, and our admins (email only) |
| Display name | Shown next to your ratings and photos | Everyone |
| First and last name (optional) | Kept with your account | Only you |
| Primary team (optional) | Shown on your profile | Everyone |
| Ratings and comments about rinks, rinks (ice surfaces) and locker rooms | The point of the App | Everyone (unless hidden by moderation) |
| Photos, their tags and captions | Shown on rink pages | Everyone (unless hidden by moderation) |
| Rinks, rinks (ice surfaces) and locker rooms you add, and edit suggestions | To keep rink information complete and correct | Added rinks: everyone. Suggestions: only you and our admins |
| Likes and "helpful" votes | To rank photos and reviews | Counts are public |
| Favorites | Your saved rinks | Only you |
| Blocked users | So you don't see their content | Only you |
| Reports you make | So we can moderate content | Only you and our admins |
| Which version of the Terms you accepted, and that you confirmed you're 13 or older | Record of your agreement | Only you and our admins |
We only receive the photos you choose to upload. The App asks iPhone for permission before it opens your camera or photo library, and you can change this in iPhone Settings. Photos are made smaller before upload. Please don't upload photos that show other people's personal information.
When you add a rink, the address you type is turned into map coordinates using Apple's location service on your iPhone.
Your location (only while the App is open, and only if you allow it):
- Checking in at a rink (Rink Passport): your location is sent once to check you're within about 500 meters of the rink. We keep only that you checked in at that rink on that day, never your location itself. When the App opens it may look for a rink nearby to offer a check-in; that check happens on your iPhone and nothing is sent unless you tap Check in.
- Game Day "Use my current location": used on your iPhone to fill in your starting address.
- The App never tracks your location in the background.
2. Information collected automatically
To understand how the App is used and improve it, the App keeps a simple log of actions in our own database. We do not use outside analytics or advertising companies. The log records:
- What happened: opening the App, viewing a rink page, tapping Directions, viewing the Map or List, viewing a photo, searching (the words you searched for, when a search led you to a rink), and which filters you applied.
- Which rink, when the action was about one.
- When it happened.
- A random ID for this install of the App, saved on your iPhone, so we can count active users without knowing who they are. It is not your Apple, advertising or device ID. Deleting the App removes it.
- Your account, if you're signed in.
Only our admins can see this log, and mostly as totals (for example "Directions were tapped 300 times this month").
Our hosting provider also keeps standard technical logs (such as IP addresses and error reports) to run and protect the service.
Saved on your iPhone only
Your login (so you stay signed in), your preferred directions app, and the random install ID above.
3. How we use information
- To run the App: accounts, showing ratings and photos, favorites, blocking.
- To keep the App safe: reviewing reports, hiding content, and suspending accounts that break the Terms. If a post is reported by two different people, it is hidden automatically and its author is suspended until an admin reviews it.
- To improve the App, using the action log and totals.
- To contact you about your account.
We do not sell or rent your information, use it for advertising, or share it with data brokers.
4. Who we share it with
- Everyone using the App sees what you post publicly: display name, team, ratings, comments, photos and rinks you add.
- Service providers that run the App for us:
- Supabase (database, accounts, file storage and hosting), with data stored in the United States.
- Apple (the App Store, Apple Maps and the address lookup when adding a rink).
- Resend (sending account emails).
- Game Day drive times: the map coordinates of your starting point and the rink are sent to Mapbox, with the time you need to arrive, to estimate the drive time with typical traffic. Your typed address, trip history and reminders stay on your iPhone and are never sent to us.
- Maps apps: when you tap Directions, the rink's location is sent to the maps app you chose (Apple Maps, Google Maps or Waze), and that company's privacy policy applies.
- If the law requires it, or to protect people's safety or our rights.
- If the business changes hands, information may move to the new owner, who must follow this policy.
5. How long we keep it
- Your account and posts: until you delete them or your account.
- Hidden posts and suspension records: while your account exists, so moderation decisions can be reviewed.
- The action log: 24 months, then deleted or made anonymous. If you delete your account, log entries are no longer linked to it.
6. Deleting your information
Profile → Delete my account permanently deletes your account, profile, ratings, comments, photos (including the photo files), likes, votes, favorites, blocks and reports. Rinks you added stay in the App without your name, because other people rely on them. You can also delete individual photos and edit your ratings at any time.
To ask for a copy of your information, or for help deleting it, email support@benchmarksapp.com. We'll reply within 30 days.
7. Children
The App is for people 13 and older. When you create an account, the App asks for your date of birth and checks your age on your iPhone. Your date of birth is not sent to us or stored; we only record that you confirmed you're 13 or older. If you're under 13, the App won't let you create an account. We don't knowingly collect information from children under 13. If you believe a child under 13 has created an account, email support@benchmarksapp.com and we will delete it.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or get a copy of your information, and to object to how we use it. Email support@benchmarksapp.com to use these rights. We won't treat you differently for doing so. We don't sell or "share" personal information for advertising, as those terms are used in California law.
9. Security
Information is sent over encrypted connections and stored with access rules that limit each person to their own private information. Admin tools are limited to named admins. No system is perfectly secure, so please use a password you don't use anywhere else.
10. Changes
If we change this policy, we'll update the date above and, for important changes, tell you in the App.
11. Contact
Belview Labs LLC · support@benchmarksapp.com